Your Money,
Our Priority
At Vell, security isn't a feature—it's the foundation. Every transaction, every login, every byte of data is protected by multiple layers of enterprise-grade security.
Four Walls of Protection
Your account is surrounded by multiple security layers, each designed to stop threats before they reach you
Data Encryption
We use industry-standard encryption to protect your data during transmission and while stored on our systems.
Transaction PIN
Payments and sensitive actions require your secure PIN, adding an extra layer of protection to your account.
Biometric Login
Where supported, you can enable facial recognition for secure and convenient account access.
Account Monitoring
We monitor account activity to help detect unusual behavior and may notify you of important security events.
How We Protect You
Four sequential layers of defense. Each one a checkpoint, each one essential.
Account Access
Access to your account is protected by your password. On supported mobile devices, you can enable Face ID for additional security.
Transaction Confirmation
Transfers and sensitive actions require your secure PIN to help prevent unauthorized activity.
Activity Monitoring
We monitor account activity to help identify unusual behavior and take appropriate action when necessary.
Customer Support
If you notice unfamiliar activity, you can contact oursupport teamfor assistance and account review.
Your Part in Staying Safe
We build the walls, but you hold the keys. Here's how to keep your account fortress-strong.
Never share your 6-digit transaction PIN with anyone—not even Vell support.
Enable biometric authentication on all your devices for faster, safer access.
Always verify you're on the official Vell website or app before logging in.
Report suspicious activity immediately.
Update your app regularly to get the latest security patches and features.
Review your transaction history frequently. Know your account like the back of your hand.
Questions About Security?
Our security team is available to answer your questions and keep your account protected.
Report suspicious activity: support@vell.net