How to Open a VELL Account: A Step-by-Step Guide
VELL is a global money app that lets you send money internationally, purchase eSIM data plans for travel, and make secure payments worldwide. Opening an account takes only a few minutes, and this guide walks you through every step.
If you'd rather follow along visually, watch our tutorial video:
Video Tutorial:
Before You Start
Have the following ready so you can complete registration in one sitting:
- A valid email address
- A mobile phone number
- A government-issued photo ID for identity verification
- A few minutes of uninterrupted time
Step-by-Step Instructions
Step 1 — Create Your Account
Visit https://vell.net/register or open the VELL mobile app and select Create Account to begin.
Step 2 — Enter Your Details
Provide your personal information, including your full name and contact details.
Step 3 — Create Your Passcode
Set up a secure passcode for your account. This passcode will be used to access your account and authorize transactions.
Step 4 — Verify Your Identity
Complete the identity verification process by submitting the required information and identification documents.
Identity verification helps keep your account secure and unlocks VELL's full range of services.
Step 5 — Complete Registration
Review and confirm your information to complete the registration process.
Once approved, your VELL account is ready to use.
What You Can Do With VELL
After opening your account, you can:
- Send money internationally
- Purchase eSIM data plans for travel
- Manage global payments in one place
- Make fast and secure transactions worldwide
Tips & Troubleshooting
Didn't receive a verification message?
- Check your spam or junk folder.
- Request a new verification message.
Having trouble with identity verification?
- Ensure your ID is clear and fully visible.
- Make sure all information is readable.
- Confirm that your ID has not expired.
Forgot your passcode?
Use the passcode recovery option on the login screen to reset it.
Frequently Asked Questions
How long does it take to open a VELL account?
Most users can complete registration in just a few minutes.
Is there a fee to sign up?
No. Creating a VELL account is free.
Can I switch between a personal and business account later?
Yes. Once your personal account has been created, you can add a business account under the same profile.
Next Steps
Now that your account is ready, you can fund your wallet and make your first international transfer.
Need help?
Contact our support team at support@vell.net or visit the VELL Help Centre for assistance.